PHONE ANSWERING SERVICE
How often does your phone ring?
1-14 calls per week
$59.00 plus GST
15-30 calls per week
31-58 calls per week
$109.00 plus GST
$199.00 plus GST
59-110 calls per week
$289.00 plus GST
NO CONTRACTS AND NO CALL CENTRES
NO CALLS RECEIVED MEANS NO CHARGES
AUSTRALIAN VIRTUAL RECEPTIONISTS
Not sure which package to choose?
No drama! We understand that businesses have busier times than usual and likewise the phone can have silent days. You are not bound to a package and we don't charge you additional fees for calls over and above your package quota. Instead, we simply slide you up and down the packages each week to reflect your call volume when billing you for the service each month.
Additional fees and charges
The short answer is there are no additional fees or charges!
Upclose & Virtual provides a personalised phone answering service which means your virtual receptionist builds a rapport with your customers and with your staff. We provide a free discovery session. There are no additional fees or charges for this service.
Whats included in the discovery session?
Your local phone number will be set up on our PBX. The details will be provided to you so that all your calls will automatically forward through to your virtual receptionist - hassle free and instant!
Your virtual receptionist researches your business website and discusses your business requirements to ensure that they are prepared to answer your calls with a sound working knowledge of your business - there's no robotic script reading!
If you have appointment booking software your receptionist will familiarise themselves with the programs that you use - we are flexible to your needs!
Your virtual receptionist will set up your after hours message bank after receiving advice from you about the content that you would like on the message - its all about you and your preferences!
Your virtual receptionist will prepare detailed notes of your business requirements so that in the event that they are away their 'back up buddy' can handle your calls - we have you covered!